Privacy Policy
Last updated: 20.04.2026
NetBiznes FlowHub
E-mail: kontakt@netbiznes.com
1. General Information
This Privacy Policy sets out the rules for processing and protecting personal data provided by Users in connection with the use of the NetBiznes FlowHub service (hereinafter: "Service").
The administrator of personal data is the owner of the NetBiznes FlowHub service (hereinafter: "Administrator").
The Administrator takes special care to protect the interests of data subjects, and in particular ensures that the data collected is:
- processed in accordance with the law,
- collected for specified, lawful purposes and not subjected to further processing incompatible with those purposes,
- substantively correct and adequate in relation to the purposes for which it is processed,
- stored in a form that allows identification of data subjects for no longer than necessary to achieve the purpose of processing.
2. Legal Basis for Data Processing
Personal data is processed in accordance with:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR),
- Act of 10 May 2018 on the protection of personal data,
- Act of 18 July 2002 on the provision of electronic services.
3. Purpose and Scope of Data Collection
Users' personal data is collected in the following cases:
3.1. Account Registration
We collect: name, email address, password (encrypted). Purpose: creating and managing user account, enabling purchase and sale of digital products.
3.2. Placing Orders
We collect: data necessary to complete the order and issue an invoice (name, address, tax ID for companies). Purpose: execution of sales contract, payment processing, issuing accounting documents.
3.3. Partner Program
We collect: data necessary for commission settlements (payment data, tax ID). Purpose: commission payouts, tax settlements.
3.4. Contact Form
We collect: email address, message content. Purpose: responding to inquiries.
4. User Rights
Under GDPR, you have the following rights:
- Right of access – you can obtain information about processed personal data.
- Right to rectification – you can request correction of incorrect data.
- Right to erasure ("right to be forgotten") – you can request deletion of data when no longer necessary.
- Right to restriction of processing – you can request restriction of processing in certain cases.
- Right to data portability – you can receive data in a structured format.
- Right to object – you can object to data processing.
- Right to withdraw consent – you can withdraw consent to data processing at any time.
- Right to lodge a complaint – you can lodge a complaint with the Data Protection Authority.
To exercise the above rights, contact us: kontakt@netbiznes.com
5. Data Retention Period
| Data Category | Retention Period |
|---|---|
| User account data | Until account deletion or 3 years from last activity |
| Transaction data (orders) | 5 years from end of tax year (accounting requirements) |
| Invoice data | 5 years from end of tax year |
| Contact form data | Up to 1 year from end of correspondence |
6. Data Sharing
Personal data may be shared with:
- Payment operators – for transaction processing (e.g., Stripe, PayPal).
- Hosting service providers – for data storage on servers.
- Government authorities – based on legal provisions (e.g., Tax Office).
We do not sell or share personal data with third parties for marketing purposes without your consent.
7. Cookies
The Service uses cookies. Detailed information can be found in the Cookie Policy.
8. Data Security
The Administrator applies appropriate technical and organizational measures to ensure protection of processed personal data:
- Connection encryption (SSL/TLS)
- Password encryption with Argon2 algorithm
- Regular backups
- Limited data access
- Security monitoring
9. Privacy Policy Changes
The Administrator reserves the right to make changes to the Privacy Policy. Users will be informed of significant changes by email or through a notice on the Service.
10. Contact
For matters related to personal data protection, please contact:
- E-mail: kontakt@netbiznes.com