Frequently Asked Questions

To add a new product:
1. Log in to your seller panel
2. Click "My Products" → "Add Product"
3. Fill in the form: name, description, price
4. Upload your product file (PDF, ZIP, MP4, etc.)
5. Set affiliate commission (how much referrers earn)
6. Submit for review

After admin approval, your product will be published.

The default platform commission is 10% of each sale. The rate is set by the administration and can be individually negotiated.

IMPORTANT - Platform commission is different from affiliate commission:
• Platform commission - fee for the platform (set by administrator)
• Affiliate commission (0-50%) - for referrers (you set it yourself)

Both are deducted from the product price.

Payouts are processed after a 14-day protection period (for potential refunds).

How to request a payout:
1. Go to "Payouts" in your panel
2. Check available balance
3. Enter your bank details
4. Minimum amount: 50 PLN

Transfer is processed within 3-5 business days.

Absolutely not. FlowHub gives you access to a ready network of partners who become your external marketing department. Your job is to deliver a great product – we take care of the rest.

We work only with verified partners and ensure that every campaign meets your standards. You have full control over who promotes your work and how.

That's ideal! In our ecosystem we look for uniqueness. We will help you match with partners who have access to your specific target audience, instead of shooting in the dark.

In the seller panel: My Products → select product → Variants. For each variant you can:
• Upload a file for download (PDF, ZIP, MP4, etc.)
• Provide an external link (e.g. to a webinar)
• For courses and webinars: in "Courses & webinars – lessons" you add lessons (video recordings) that buyers see after purchase.

Promotional materials (texts, banners for partners) are added under "Promo materials" for the product.

The platform accepts common digital files: PDF, ZIP, MP4, MP3, documents, images. Size limit is set by the administrator (e.g. several hundred MB).

For large files (e.g. video courses) use "Courses & webinars – lessons" so buyers watch online. For webinars you can provide an external link (e.g. ClickMeeting) instead of a file.

• Homepage / Featured: the administrator can feature selected products on the homepage and in the "Featured" section. Contact support if you want your product promoted.
• Product list: all published products appear in the catalogue (Products).
• Affiliate program: partners promote your products with their links – add promo materials (texts, banners) to make it easier for them.

• Product link: each product has a permanent URL (e.g. yourplatform.com/p/product-name/). Share it on social media, email, blog.
• Partners: encourage partners to promote – they use their referral links and earn commission; you add promo materials in the panel (texts, banners).
• Advertising: you can run campaigns (Facebook, Google, etc.) linking to your product page on the platform.

A webinar is a product where you deliver access to an online meeting (live or recorded) via an external link.

How to set it up:
1. In the panel: My Products → select product (or create one) → Variants.
2. Add a variant with "External link" (e.g. to ClickMeeting, Zoom) instead of a download file.
3. Check "This is a webinar" – then the buyer will see a "Go to webinar" button after purchase.
4. You can add webinar recordings in "Courses & webinars – lessons" as video lessons; buyers see them in their panel after purchase.

In the panel: "Courses & webinars – lessons" → select the product (course or webinar). There you add lessons – each lesson can be a video recording or set of slides.

Buyers see the list of lessons in their panel (My purchases → product → Lessons) and can play them online. You can also add a download file to the variant (e.g. PDF of slides) so the buyer gets it after payment.

Every registered user is automatically a partner!

How to start earning:
1. Register or log in
2. Go to "Affiliate Program" in your panel
3. Copy your unique referral link
4. Share the link with friends, on social media
5. When someone buys through your link - you get commission!

Your earnings depend on:
• Commission set by the seller (0-50% of product price)
• Number of sales through your links
• Product prices

Example: Product 200 PLN, commission 25% → You earn 50 PLN per sale

There's no earnings limit!

We use an advanced tracking system that attributes sales to your unique link in real time. You have constant access to a panel where you see every zloty you have earned for us.

Yes, at FlowHub we believe in partnership. For most products we prepare ready-made graphics, texts and templates that you can use right away in your social media or newsletter.

50 PLN. We focus on financial liquidity – your effort should be rewarded regularly and without unnecessary bureaucracy.

You can promote anywhere you share your referral link:
• Social media (Facebook, Instagram, LinkedIn, X/Twitter, etc.) – posts, stories, link in bio
• Email – newsletter, emails to your list
• Blog or website – posts with product link
• YouTube – description, pinned comment
• Groups and forums – where the rules allow it

Important: always use your unique link from the panel (Affiliate Program) so sales are attributed to your account.

Referral link: after logging in go to "Affiliate Program" (or "Partner panel"). You will find your unique link (with ref code). Copy it and append it to product URLs (e.g. /p/product-slug/?ref=YourCode).

Tracking: in the same panel you see stats – clicks, sales attributed to your link, and commission earned. Payouts are processed once the minimum amount (e.g. 50 PLN) is reached.

Purchasing is simple:
1. Select a product and click "Buy Now"
2. Choose a variant (if available)
3. Enter your email address
4. Select payment method and pay
5. Done! Download link appears immediately

You don't need to create an account - just an email.

Yes! We offer a 14-day money-back guarantee in accordance with consumer law.

How to get a refund:
1. Contact us through the contact form
2. Provide order number and reason for refund
3. Refund processed within 14 days

Note: Right to refund may be limited after downloading the product.

It's simple math. We eliminate unnecessary middlemen. Our model is based on partners reaching customers directly, so more money stays in your pocket while maintaining the highest quality.

Selection is our priority. Our Partners recommend only what they have tested and stand behind. They risk their own reputation, so on FlowHub you will find only products that actually deliver on their promise.

You gain uniqueness and certainty. Big platforms are flooded with mass-produced content of questionable quality. At FlowHub we focus on refined products that solve your specific problems, without paying a premium 'for the brand'.

After payment:
• If the product is a webinar (live link): in the confirmation email or in "My purchases" you will see a "Go to webinar" button – click to join the meeting.
• Webinar recordings (video lessons): in "My purchases" select the product → "Lessons" section – playlist of recordings to watch online.
• Downloadable files (e.g. PDF): in "My purchases" next to the product there is a "Download" link.

NetBiznes FlowHub is a platform for selling digital products with a built-in affiliate program.

What you can sell:
📚 E-books and guides
🎓 Online courses
📋 Templates
🎨 Graphics
💻 Software

For whom:
• Creators - sell your knowledge
• Partners - earn by recommending
• Buyers - find valuable materials

Yes! Security is our priority:

🔒 SSL encryption
💳 Certified payment operators
🔐 Hashed passwords
🛡️ Attack protection
📋 GDPR compliant

We never share your data with third parties without your consent.

1. Go to the platform website and click "Register" (usually top right or on the homepage).
2. Fill in the form: email address, password (and optionally name).
3. Accept the terms and privacy policy.
4. Confirm registration (if the platform sends an activation link – check your email).
5. Log in. After registration you can immediately use the affiliate program (promote products and earn commission) or – if you want to sell – request a seller account in the panel.

• Seller: adds and sells their own digital products (e-books, courses, webinars, etc.). Receives payment from buyers; the platform deducts commission. To become a seller you need to register and – depending on the platform – complete a form or be verified.
• Partner (affiliate): does not sell their own products but recommends others' products. Earns commission for each sale through their link. Every registered user can act as a partner immediately – just copy the referral link from the panel and promote.

You can be both a seller and a partner (sell your own and recommend others' products).

Yes — in many cases you can start without a registered business if local rules allow it (e.g., “non-registered activity” thresholds).

This depends on your situation and regulations — treat this as general information, not legal advice. You still need proper consumer information, records, and tax handling. NetBiznes helps on the technical side (payments + automatic delivery) regardless of your chosen legal model.

Typically you need terms of sale, a privacy policy, and clear info about complaints/withdrawal.

For digital content it’s also important to communicate delivery/access rules and refund limitations depending on how access is granted. In addition, invoicing and tax obligations depend on your status and jurisdiction.

It depends on the settlement model — in some setups the seller issues the sales document, in others the platform does.

What matters is who is the merchant of record and how payments are settled. In FAQ describe: who appears as the seller on the receipt, where the customer can download the document, and how B2C/B2B invoicing is handled.

Cross-border digital sales may require VAT handling (including VAT OSS) — details depend on your status and customer location.

In practice you need correct customer country evidence and proper rates/reporting. NetBiznes supports the technical selling flow, while tax reporting (incl. OSS) is typically handled by you with an accountant. Clarify what data is collected and what remains on the seller side.

Create a product, add lessons/materials, set the price, and publish.

Quick steps: Seller panel → My products → Add product → title & description → variant/price → files or lessons → save and publish (or submit for review if required). Start with an MVP and improve after first sales.

After payment is confirmed, the customer automatically receives access to the file or a download link.

The link appears on the confirmation page and/or via email, and for logged-in buyers it’s also available in purchase history. No manual sending is required.

Access to files is restricted to authorized buyers (authentication and access control).

There is no 100% anti-piracy solution, but you can meaningfully reduce unauthorized sharing. Best practices include non-public links, time/usage limits, and clear licensing. If you watermark files, mention it in your offer.

Yes — you can sell access as a digital product, and after purchase the customer receives instructions or access (depending on integrations).

Simplest flow: send join instructions and verify the user manually. With automation you can grant roles/invites automatically. Describe activation steps and access duration in the offer.

The best combo is: clear commission, ready promo assets, and an easy referral link.

Start with your audience (newsletter/social), creators with the same target group, and micro-influencers. Prepare a promo pack: product pitch, 3–5 copy variants, visuals, and mini-FAQ. Lower friction = faster affiliate sales.

Commission is set by the seller per product, commonly in the 5–30% range.

It depends on margin and promotion strategy. You can always see the commission on a given product, and sellers may vary it across products.

Yes — commission is set per product (and can be changed over time).

This lets you boost new launches or entry offers with higher commission and keep lower rates for bestsellers. Keep partner messaging and promo assets aligned with the current rate.

Payout timing depends on the payment provider and the settlement cycle (e.g., a refund-protection hold).

In practice funds appear in your balance and are paid out according to platform rules (minimum threshold and processing time). Values may depend on settings (e.g., 50 and 14).

WooCommerce offers full control but requires hosting, setup, and ongoing maintenance. NetBiznes is a ready-to-use platform for selling digital products with automation.

If you want fast launch without technical overhead (updates, integrations, security), NetBiznes reduces time-to-market. WooCommerce fits when you need full store control and have resources to maintain it.

You gain more control over your offer and customer relationship, often with better fit for local payments and communication.

Common reasons: fees, payout limitations, lack of local payment methods, limited branding, and offer constraints. Start by migrating your best products and updating links/redirects in your communication.

Affiliate marketing shifts costs from “pay upfront” to “pay for results”.

Compare acquisition cost: ads (CPA) vs affiliate (commission). If average order value is AOV and commission is P%, affiliate cost is AOV×P. Savings are highest when affiliates replace paid traffic that used to require ad spend.